We certify with legal value the content of a Messenger chat with text, images, files and videos
If you need to certify conversations on Facebook Messenger for legal purposes, our forensic certification service offers a solution compliant with European procedural standards. Through certified technical methodologies and qualified eIDAS timestamps, we acquire and authenticate the entire conversation content – text messages, images, videos, attached files, voice notes – transforming it into an integral, dated and court-admissible evidence package.
Certification is performed entirely remotely: you don’t need to send your device to our office. Through secure guided procedures, we acquire the chat content directly from your smartphone or computer, preserving every element according to international forensic protocols (ISO/IEC 27037:2012).
What we certify in Messenger chats
- Complete text messages: every word, emoji, reaction, timestamp for sent/received/read (✓✓)
- Images and photos: all images sent/received in the conversation with original EXIF metadata
- Videos: videos shared in the chat, acquired in original format with audio
- Voice notes: recorded audio messages with duration and precise timestamps
- Attached files: PDF, Word, Excel, ZIP or other shared files
- Shared links: URLs sent in the conversation with preview if present
- Voice/video calls: call log with date, time and duration
- Profile information: username, profile picture, online status of participants
- Group chats: conversations with multiple participants, with complete member list
Use cases: When to certify Messenger chats
🚨 Threats and intimidation
Typical scenario: You receive threatening messages on Messenger from ex-partner, colleague or stranger threatening physical violence, distribution of compromising material or retaliation.
What we certify: Complete conversation with explicit threats, any intimidating images/videos sent, precise timestamps, sender profile with name and photo.
Legal use: Criminal complaint for threats (UK: Malicious Communications Act 1988, Protection from Harassment Act 1997; US: state-level threatening statutes), restraining order, possible stalking charges.
💔 Harassment and stalking
Typical scenario: Ex-partner or obsessed person sends hundreds of messages daily despite explicit requests to cease contact, monitors your movements, comments on every online activity.
What we certify: Complete message history demonstrating frequency and intensity (e.g. 50+ messages/day for months), obsessive/controlling content, your responses asking them to stop, continued harassment despite warnings.
Legal use: Criminal complaint stalking (UK: Protection from Harassment Act 1997; US: state stalking laws), protection orders, separation/divorce proceedings to demonstrate harassing behavior of spouse.
💰 Blackmail and extortion
Typical scenario: Someone threatens to publish intimate photos/videos, spread confidential information or harm your reputation if you don’t pay money or comply with demands.
What we certify: Messages with money demands, explicit threats of what will happen if you don’t pay, compromising material sent as “preview”, bank/PayPal details for payment, any additional demands after first payment.
Legal use: Criminal complaint extortion/blackmail (UK: Theft Act 1968 s.21; US: state extortion statutes), sextortion cases, revenge porn if intimate material involved (UK: Criminal Justice and Courts Act 2015 s.33).
🎭 Defamation and insults
Typical scenario: Someone sends defamatory messages on Messenger to you or third parties, attacking your professional/personal reputation, spreading false harmful information, severely insulting.
What we certify: Messages with defamatory content, insults, false accusations, screenshots of messages sent to third parties speaking negatively about you, history showing systematic defamation campaign.
Legal use: Libel/slander claim (UK: Defamation Act 2013; US: state defamation laws), civil action for damages to reputation, disciplinary proceedings if defamer is colleague/employee.
🎣 Scams and online fraud
Typical scenario: Scammer on Messenger proposes fake investments, sells never-delivered products, requests advances for never-performed work, fake real estate listings, romance scam.
What we certify: Complete conversation with scammer’s promises/offers, agreements on prices/payment methods, screenshots of fake reviews/profiles shown, payment confirmations, post-scam contact attempts where they disappear.
Legal use: Criminal complaint fraud (UK: Fraud Act 2006; US: wire fraud 18 USC § 1343), refund request, report to Action Fraud/FBI IC3, civil lawsuits for damages.
👨⚖️ Separation/divorce evidence
Typical scenario: Messenger chats with spouse/partner demonstrate infidelity, agreements on child management, admissions of violent/inappropriate behavior, discussions on assets.
What we certify: Conversations with third parties demonstrating extramarital relationships, messages between spouses with verbal agreements on custody/maintenance, admissions of behavior relevant to proceedings.
Legal use: Separation/divorce proceedings, child custody, maintenance payments, asset division, fault-based divorce grounds.
Request free quote
Briefly describe the situation and Messenger chat content to certify. We’ll immediately provide technical feasibility assessment, operational methods (remote desktop/screen recording/export), execution times and detailed cost estimate.
Why Messenger screenshots are insufficient in court
❌ PROBLEM 1: Easily manipulable
Anyone with basic computer knowledge can modify Messenger chat content with free tools (browser Inspect Element, editing apps), create fake conversations, alter timestamps, change usernames. Courts know this and often reject uncertified screenshots.
❌ PROBLEM 2: No proof of authenticity
A screenshot doesn’t prove WHO actually sent the messages (could be hacked account, fake profile with same name), WHEN exactly they were sent (date/time can be faked), whether the conversation is COMPLETE or intermediate messages were omitted changing context.
❌ PROBLEM 3: Immediate contestability
It’s sufficient for opposing counsel to challenge screenshot authenticity (“could have been modified”, “no integrity guarantee”) for the judge to declare them “inadmissible evidence” or require costly expert examination to verify their authenticity – an operation often impossible retrospectively.
✅ SOLUTION: Professional forensic certification
Our certification creates an evidence package including: complete forensic acquisition of conversation according to ISO/IEC 27037:2012 protocols, SHA-256 cryptographic hash to verify nothing was modified, qualified eIDAS timestamp certifying acquisition date/time, qualified digital signature on final report, FEDIS declaration for admissibility in courts, documented chain of custody.
How remote Messenger certification works
- Contact and quote: You contact us describing the situation and chat to certify. Within 2-4 hours we provide technical assessment and detailed quote.
- Session planning: We agree date/time for remote acquisition session (typical duration 1-3 hours depending on chat length).
- Device preparation: We provide instructions to prepare the device (smartphone/PC) from which to acquire the Messenger chat.
- Guided remote acquisition: Via secure remote control software (TeamViewer, AnyDesk) or via certified screen recording, we acquire the entire conversation under your supervision.
- Metadata and verifications: We also acquire technical metadata (message headers, account information, Facebook server timestamps).
- Forensic processing: We process acquired material, calculate cryptographic hashes, apply qualified eIDAS timestamp, draft technical report.
- Package delivery: You receive via secure email or physical USB: complete chat in PDF/HTML format, certified original multimedia files, forensic technical report, FEDIS declaration, qualified digital signature.
Certification package contents
- Complete PDF report: Conversation formatted readably with high-resolution screenshots, timestamp for each message, clear sender/recipient identification.
- Certified multimedia files: All images, videos, voice notes, attachments extracted and individually certified with SHA-256 hash.
- Technical metadata: Facebook account information, conversation ID, IPs used (if available), device info.
- Graphic timeline: Visual representation of conversation over time, highlighting activity peaks, behavioral patterns.
- Qualified eIDAS timestamp: Time mark from accredited Certification Authority certifying acquisition date/time.
- FEDIS declaration: Forensic Evidence Declaration & Integrity Statement for procedural admissibility.
- Qualified digital signature: Final report digitally signed with qualified eIDAS certificate.
- Chain of custody: Complete documentation of who acquired, when, how, with what tools.
Frequently asked questions – Messenger certification
Q: How much does it cost to certify a Messenger chat?
A: Costs vary based on conversation complexity and length. Request a free quote briefly describing your situation: we’ll provide within 2-4 hours a detailed personalized assessment with no obligation.
Q: Do I need to send my phone?
A: No, absolutely not. Certification is performed entirely remotely. You always maintain physical control of your device. We acquire chat content via secure screen sharing or guided export, under your supervision.
Q: How long does it take?
A: Acquisition session: 1-3 hours (depends on chat length). Processing and report creation: 3-5 business days. Express 24-48h service available with 50% surcharge for emergencies (imminent complaint, chat deletion risk).
Q: Can I certify an already deleted chat?
A: If the chat has been deleted from your device, recovery possibilities are limited. We could attempt: data request to Facebook (lengthy procedure, requires valid reasons), forensic recovery from device backups (if existing), recovery from internal memory (if recent deletion). Contact us for case-specific assessment.
Q: Does certification remain valid if the other person deletes messages from their side?
A: Yes. If you certify the chat from your device BEFORE the other person deletes it from theirs, your certification remains fully valid. It proves what was present in the conversation at the time of acquisition. This is precisely why it’s important to certify IMMEDIATELY, before the opposing party deletes evidence.
Q: Can I certify Messenger group chats?
A: Yes, we also certify group conversations with multiple participants. The report will include complete group member list, roles (admin/member), messages from all participants with clear identification of who wrote what.
Don’t wait until it’s too late
Messenger conversations can be deleted at any time by the opposing party. Devices break, get stolen, updates can cause data loss. Certify now to protect your evidence before it disappears. Every passing day increases the risk of losing crucial elements for your case.
